• 1) Royal Mail First Class (for orders of a value below £10)

• 2) Royal Mail First Class Registered (FREE Recorded Delivery for orders over £25).

• 3) Royal Mail Mail Special Delivery (1pm)™ (FREE for orders over £100)..

• 3) Royal Mail Mail Special Delivery (9am)™.

• When "Next Day Delivery" or "Special Delivery" is stated this means from the day of posting, and not the day of purchase. Generally, orders made before 10am are posted on the same day, but this cannot always guaranteed during busy times.

  This means that if you place an order with Next Day Delivery on Monday after 10am, this will arrive to you on Wednesday.
  An order placed on Friday after 10am by Next Day Delivery will arrive on Tuesday.

• 4) Royal Mail Saturday Next Day Delivery™. If you place an order after 10am on Thursday, or before 10am on a Friday and you should choose this posting option because Royal Mail delivers by next day on a Saturday only with a surcharge of £2. Next Day Delivery paying the regular fare are delivered only Mon-Fri.

International

• 1) Airmail (for orders of a value below £10

• 2) Airmail Signed For (Registered) (FREE to Europe for orders over £80 - FREE to the rest of the world for orders over £100)

• 3) Royal Mail Airsure™ (where available)

Conditions for Free Delivery

• 1) FREE UK Recorded Delivery for orders over £25
• 2) FREE UK Next Day Delivery for orders over £100
• 3) FREE European Delivery for orders over £80
• 4) FREE World Delivery for orders over £100

Refund Policy

• We will issue replacements for lost deliveries when non receipt is proven by postal tracking

• 90 Day Money Back Guarantee.
  Our products are of the highest quality. If if won't find great benefits or are for any reason unsatisfied by any of our products you have 90 days to return it to us for a full refund or an echange.

Billing

• Alternative Herbal is a trading name for "MB Web Sales".

• All transactions will appear on your credit card statement as "MB Web Sales"